Advisory and Managed Services
Our Advisory and Managed Services (AMS) provide end-to-end support for your ServiceNow platform, with The Anti staying in stride with you every step of the way from day-to-day management to long-term strategy. Backed by our experience across 350+ ServiceNow HRSD projects, our platform expertise is woven into every aspect of our services. Customers who leverage AMS gain full access to our dedicated ServiceNow and HRSD experts to support and manage continuous development on your platform.
Deployment Readiness
Deployment Readiness is designed to help customers develop comprehensive plans and implementation strategies for their ServiceNow HR journey. Our approach combines a unique blend of HR Consulting and HR Technology expertise with ServiceNow expertise to assess, design, and drive success within your ServiceNow deployment.
Our process begins with a thorough assessment of your platform’s current state–including teams, processes, and technologies–to define a future state that optimizes your investment and aligns with your business goals. We then design an implementation strategy that integrates your employee experience, HR operations experience, technology objectives, and desired business outcomes. Finally, we deliver pragmatic plans to secure executive alignment on schedules, budgets, resources, governance, risks and rewards, change management considerations, and immediate priorities.
Review and Recommend
Review and Recommend is designed to maximize platform potential for your organization. With experience from over 350+ ServiceNow HRSD implementations, we understand the common challenges that prevent platforms from being fully utilized. Our approach starts with a review of the current state of your platform to identify that underlying cause. From there, we develop a clear, actionable path to enhance your platform, streamline workflows for employees and fulfillers, and simplify your path to upgrades.
By leveraging out-of-the-box capabilities, optimized configurations, and intuitive user experiences, our Review and Recommend services drive wider user adoption and increased success.
Demand Management
Demand Management is another critical component of our Managed Services. Our team provides support by overseeing enhancements and upgrades to ensure your platform evolves to meet your needs. These enhancements range from foundational features (Case and Knowledge, HR Services, HR Integrations, Employee Center Pro, and more) to advanced features (HR Agent Workspace, EC Pro Upgrades, Universal Request/Task, Employee Document Management, and more).
Benefits of AMS
- Access to our team of ServiceNow HR and Employee Workflow experts with deep experience in building out strategic roadmaps and enhancing the ServiceNow HRSD platform.
- Comprehensive support for continuous improvement, innovation, and growth, from initial strategy to day-to-day platform management.
- A forward-focused approach that identifies opportunities to refine your platform and implement next-gen functionality for immediate impact.
- Support for project planning, system upgrades, skills assessments, and governance strategies to ensure ongoing success.
- A continuous improvement process that introduces solutions incrementally, supplemented with leadership, best practices, and automation for consistency with ServiceNow standards.
